We are having issues with our Synchro Control project. We can’t connect to the project:
https://construction.bentley.com/dd6dbcfd-f2cc-4fde-97af-d6295edd3d28/manage-imodel
The synchronisation showed an error so I clicked on resubmit and now it is synchronizing for over one hour and we still can’t connect to this project.
How long is this synchronization going to take? And will we lose any data? If yes, could someone send us the backup file from that project from +- 3 hours ago?
Stephan Klotz
Business Unit Manager 4D
The People Group | Driven by technology Created by people
Zendesk ticket number: 209617
https://synchrohelp.zendesk.com/agent/tickets/209617
Stephan Klotz
Thank you for your idea. Possibility to download .sp file is now available in Control.