users and project team have feedback that SYNCHRO Control iModel navigation is laggy and slow. please look into the matter so that the model can orbit and rotate smoother and faster.
We have recently released with performance improvement in SYNCHRO Control. Please check your current project and see this is satisfactory. If not please raise a support ticket with synchrosupport@bentley.com and invite the agent assigned to the support ticket so we can investigate performance on your specific model. This is the only way we can improve the performance with your help.
This week we are releasing a new and improved user interface. you can check out the announcement here: https://bentleysystems.service-now.com/community?id=kb_article_view&sys_kb_id=d23cf1e247f10a10e3378d53636d430b
We have recently released with performance improvement in SYNCHRO Control. Please check your current project and see this is satisfactory. If not please raise a support ticket with synchrosupport@bentley.com and invite the agent assigned to the support ticket so we can investigate performance on your specific model. This is the only way we can improve the performance with your help.